Game freezes for 5-10 seconds on login #370


Closed
  • electricprog created this issue Jan 28, 2020

    Hey,

     

    My game freezes for several seconds a short while after login or a UI reload, as the addon loads. Is there anything I could do to avoid or alleviate that, apart from potentially having to completely disable the addon? I have an HDD and not an SSD, so my loading times are slower than a lot of users. I have the latest addon version, but this has been happening for a long while and isn't related to an update (just with the addon itself).

     

    Thank you.

  • electricprog edited description Jan 28, 2020
  • RDW posted a comment Jan 29, 2020

    Hey, this is a known issue and most likely caused by the tooltip library lagging when the tooltip UI is first created. There are some workarounds, such as changing the sort order or disabling some groups of items (minimizing them in the tooltip so they won't be added) when not needed, i.e., mostly pets since there are a lot of them.

     

    See also this issue: https://www.wowace.com/projects/rarity/issues/345

  • Branchler posted a comment Jan 29, 2020

    After dealing with some mystery addon making my game freeze for a few seconds after loading or /reloading, i finally took the time to enable each addon one by one to figure out the culprit. It's rarity. got rid of it and now that freeze BS doesnt plague me anymore. good riddance

  • betchfromhel posted a comment Feb 1, 2020

    My error is :  Date: 2020-02-01 11:44:11
    ID: 4
    Error occured in: Global
    Count: 1
    Message: ...rface\AddOns\Rarity\Libs\LibQTip-1.0\LibQTip-1.0.lua line 331:
    script ran too long

     

    I went to that line, made an adjustment, error popped up again saying it was line 333. Rinse and repeat, got to line 1021, then it just reverted back to line 331.

     

    Game freezes for 20 seconds when it gets to that error, every time.  Thanks.  :)

  • electricprog posted a comment Feb 1, 2020

    Thanks for the help!

     

    I ticked 'Hide items out of current zone' and it's significantly improved, the freeze is way less than a second and barely or not noticeable unless you're specifically paying attention for it.

  • RDW posted a comment Feb 27, 2020

    I've looked into this problem (again...), and it appears I can only reproduce the delay on showing the tooltip with a lot of items enabled (LibQTip/script ran too long errors etc.).

     

    Can anyone provide me with a debug log of the freezes that apparently occur when logging in? I don't seem to have any, but I'm not sure if they're the same issue or caused by something else entirely.

  • Riggoz1 posted a comment Mar 29, 2020

    If anyone can show me the steps to provide for the debug - I can. I get the same 10-20 second lag on login as well. 

  • RDW posted a comment Mar 30, 2020

    You'll simply have to enable "debug" mode and "profiling" in the options (checkboxes), then reproduce the problem (relog/reload UI) and make screenshots of the output, noting what's being printed in chat when the freeze occurs (before/after).

     

    Another user has already done this, but since the freezes appear to affect people differently having more information can only help.

  • RDW closed issue Jul 18, 2021
  • RDW posted a comment Jul 18, 2021

     

    Half of this problem should be fixed in the latest release. The other half is due to some limitations of the WOW UI and we're looking into workarounds to the problem. However, it should be much more usable now in virtually all scenarios.

     

    If you're still experiencing significant a performance drops after updating, please open a new issue.


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