WowAce

 It seems like with 8.2 people (including me) are noticing the game freezing up for a few seconds after logging into the game with this addon enabled. There's a discussion going on in /r/wow right now - https://old.reddit.com/r/wow/comments/c8hfn4/anybody_here_getting_510_second_lags_after/

I'm not at my gaming computer right now but it is the most recent version available on curseforge. It happens just before the grey Rarity text loads in the chat box. Happening to several players.

Thanks! There have been reports of freezes on login taking an excessive amount of time, but unfortunately I was unable to reproduce the exact problem.

I'm not sure if this is the same issue or a new one, but I recall that changing the sort order could significantly speed up the loading time of the tooltip window due to how Rarity and the tooltip library it uses handle the data internally. The entire process might benefit from some more optimization, but not only am I unfamiliar with the internals, I also don't have time to find all the performance bottlenecks in the addon with how busy things are currently.

I'll definitely look into this as soon as I can, but unless it's a new issue caused by the patch that I can readily reproduce, I likely won't have time to troubleshoot it further right now. Sorry!

Same problem for me. Game freeze for about 5 sec about after 15 sec i log in.

I have many alts and relog a lot so it's too annoying so i have to disable this addon.

Can i disable some features of the addon so i can use it again or should i wait for a fix?

Try changing the sort order. Other than that, can't really do much right now because I don't have the time and the addon's tooltip loading is a bit... complicated, to say the least.

The freeze duration can hopefully be shortened, though it may also depend on your hardware. For me, it's noticeable but not nearly as long (< 1 sec).

I'm multiboxing with 5 game clients. I have a decent PC so it's not a hardware issue.

Another user reported that the tooltip library, LibQTip, ran too long and hence execution was stopped by the game client. Are there any Lua errors occuring shortly after the freeze (see FAQ for how to enable them)? And I assume the tooltip is still being shown? If so, it's probably a different issue, though I don't know for sure :P

People are reporting all sorts of freeze issues and yet I've not seen anything as significant as has been described. Without more information, I'm sorry to say that I'm not sure what I can do :(

After a bit of fiddling I found what was causing the freeze for my game. Checking the box "Hide items not in your zone" has fixed the few second freeze that has been happening since 8.2. Hopefully that helps track down the root cause, or fixes the problem for other users.

I turned on debug and profiling.  

23:10:35] Rarity: Loading 800 item(s) from server...
[23:10:35] Rarity: addGroup(Mounts, nil) took 175.423800ms (Total: 175.413900, Sort: 6.313500, Iteration: 169.094000, Tooltip: 0.000300
[23:10:37] Rarity: addGroup(Battle Pets, nil) took 1971.707200ms (Total: 1971.694800, Sort: 40.749100, Iteration: 1930.939300, Tooltip: 0.000200
[23:10:38] Rarity: addGroup(Toys & Items, nil) took 1047.373700ms (Total: 1047.361100, Sort: 8.336000, Iteration: 1039.018100, Tooltip: 0.000200
[23:10:38] Rarity: addGroup(Custom, nil) took 0.022000ms (Total: 0.012700, Sort: 0.004200, Iteration: 0.000500, Tooltip: 0.000200
[23:10:38] Rarity: addGroup(Mounts, true) took 532.989300ms (Total: 532.974600, Sort: 8.211100, Iteration: 524.760300, Tooltip: 0.000200
[23:10:40] Rarity: addGroup(Battle Pets, true) took 1258.466500ms (Total: 1258.453800, Sort: 33.298400, Iteration: 1225.147100, Tooltip: 0.000200
[23:10:40] Rarity: addGroup(Toys & Items, true) took 324.230600ms (Total: 324.215200, Sort: 8.554900, Iteration: 315.652800, Tooltip: 0.000200
[23:10:40] Rarity: addGroup(Custom, true) took 0.021000ms (Total: 0.012800, Sort: 0.004400, Iteration: 0.000400, Tooltip: 0.000100
[23:10:40] Rarity: Tooltip rendering took 5330.318100ms (175.487800, 1971.804500, 1047.466500, 0.065200, 533.057000, 1258.535800, 324.304600, 0.060700)
[23:10:40] Rarity: UpdateText: 0.045700m

Hello, I have the same problem. Screen freezes when logging in. And also the screen freezes when I go over the Minimap button. Is that right?

I read Lechatron tip. Now everything is good. But I like to look over the minimap button which mounts I do not have yet. So I prefer the complete overview. Will the problem be solved?

Yes, I will look into it improving the tooltip UI as soon as I am able. It appears to be a huge problem, and from what I've seen it's caused by the tooltip library in combination with the rather large amount of collectibles Rarity is now tracking.

I'm sure when the addon was first developed, there weren't as many things to manage, and perhaps the issue has gotten worse over time because the UI was never designed for this many items. I can't say for sure before looking into it more, but poor scaling of the tooltip display/sort algorithms appears to be the most likely cause, assuming Blizzard hasn't suddenly changed something in the most recent patch.

Unfortunately, it will be a few weeks until I can hopefully dedicate more time to working on Rarity again. Things are quite busy, but I am keeping tabs on the issues reported (and updating them on GitHub) as best as I can!

Checking "Hide items not in your zone" fixed the issue for me. This was happening when I logged in or did /reload.

@Cakechart great, have many thanks for the great work. And thank you for your time. :)

@Cakechart any update on progress on the proper fix for this issue? Thanks

A proper fix would probably involve rewriting quite a bit of the addon's core and risk breaking a lot of things I'm not overly familiar with (as I'm not the original author). So far I'm not even 100% sure what the exact problem is for some of the reports I've seen.

For that reason, I'm afraid I can't  give any ETA. You'll have to fiddle around with the settings to minimize the impact of the scan, for the time being. Sorry!

Thanks for the update

Lechatron's post to'hide items not in zone' in the options worked for me!! Thank you!!

I've looked into this problem (again...), and it appears I can only reproduce the delay on showing the tooltip with a lot of items enabled (LibQTip/script ran too long errors etc.).

Can anyone provide me with a debug log of the freezes that apparently occur when logging in? I don't seem to have any, but I'm not sure if they're the same issue or caused by something else entirely.

I can confirm that collapsing other groups like battle pets, will resolve the issue since someone i know installed the addon and is experiencing issues. comparing settings i ONLY have mounts expanded, the other groups are collapsed. If i want to use those i expand only that group, i am able to use the addon without issues.

Having too many uncollected/displayed items definitely causes problems, but I'm not sure if it's the ONLY problem. So far the workaround still is to minimize the amount of items being displayed, which isn't ideal but cannot currently be helped.

Is this been fixed?

Half of this problem should be fixed in the latest release. The other half is due to some limitations of the WOW UI and we're looking into workarounds to the problem. However, it should be much more usable now in virtually all scenarios.

If you're still experiencing significant a performance drops after updating, please open a new issue.