We have become aware of an issue where authors are not receiving their complimentary monthly Premium subscriptions as they should. If you are an author affected by this, please note that we are working quickly to address this and a fix will be rolled out shortly.
In most cases, if you were previously receiving a complimentary monthly Premium subscription but did not receive one recently, you are still eligible for the subscription and are being affected.
We apologize for any inconvenience this may have caused our authors!
- Date created
- Mar 20, 2012
- Last updated
- Apr 22, 2016