Recount

979 - Huge dmg coming out of nowhere

What steps will reproduce the problem?
1. Out of Combat
2. Pull a mob/boss
3.

What is the expected output? What do you see instead?
Expected normal dmg meters, but there's a 40m dmg out of nowhere.

What version of the product are you using?
1288

Do you have an error log of what happened?
No

Please provide any additional information below.

  • WoWScrnShot_010115_233804.jpg
    Recount at the bottom left
  • WoWScrnShot_010215_013041.jpg
    Recount tooltip
  • WoWScrnShot_010615_004041.jpg
    Recount Versions
User When Change
Jin84 Jan 06, 2015 at 12:40 UTC Changed description:
+ plain$What steps will reproduce the problem?
+ 1. Out of Combat
+ 2. Pull a mob/boss
+ 3.
+
+ What is the expected output? What do you see instead?
+ Expected normal dmg meters, but there's a 40m dmg out of nowhere.
+
+ What version of the product are you using?
+ 1288
+
+ Do you have an error log of what happened?
+ No
+
+ Please provide any additional information below.
+
Jin84 Jan 05, 2015 at 16:58 UTC

Added attachment WoWScrnShot_010615_004041.jpg

Jin84 Jan 02, 2015 at 13:04 UTC

Added attachment WoWScrnShot_010215_013041.jpg

Jin84 Jan 01, 2015 at 16:06 UTC

Added attachment WoWScrnShot_010115_233804.jpg

Jin84 Jan 01, 2015 at 16:06 UTC Create

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  • 7 comments
  • Avatar of Resike Resike Feb 20, 2015 at 12:43 UTC - 0 likes

    @Jin84: Go

    The real question is that is your current data segment set to the current fight or to total?

  • Avatar of Will240 Will240 Jan 08, 2015 at 05:31 UTC - 0 likes

    I have seen this happen but no idea why. Every time was fighting koragh or imp heroic.

  • Avatar of Jin84 Jin84 Jan 05, 2015 at 17:10 UTC - 0 likes

    Okay, it happened again just now. So this screenshot shows the versions of those with recounts in the raid and we can say it isn't the fault of an old version. I didn't turn off sync for this one though. I'll turn it off for 2-3 days and see if it happens again.

    Edit: Was running back to the raid when I died during Twin Ogrons in 3rd screenshot. Then they pulled the twins OOC.

    Edit: Forgot to add that I have advanced combat logging turned on because I upload logs to Warcraft Logs as it's their requirement for ranked logs. Does it affect the issue?

    Last edited Jan 05, 2015 by Jin84
  • Avatar of Resike Resike Jan 02, 2015 at 13:51 UTC - 0 likes

    Gonna test this myself too, but if you could disable sync in "Game Menu/Interface/AddOns/Recount", and test if it's happens with it or not that could help.

  • Avatar of Jin84 Jin84 Jan 02, 2015 at 13:05 UTC - 0 likes

    @Zarggg: Go

    Uploaded a second screenshot with the tooltip shown. As you can see the top dmg isn't including the erroneous damage (15m dmg). Different Mage this time.

    That came out of nowhere when I pulled the last trash of Slag Mines, so either it's a sync issue or the new recount is weirding out somewhere due to the Koragh fix. I haven't checked if he's using an older version of recount. I will post a few more screenshots showing the dmg tooltip, the dmg breakdown and the recount versions of the raid/party if it happens again.

    Last edited Jan 02, 2015 by Jin84
  • Avatar of Resike Resike Jan 01, 2015 at 21:25 UTC - 0 likes

    Probably a sync from the mage who didn't reset his Recount for a long time?

  • Avatar of Zarggg Zarggg Jan 01, 2015 at 19:19 UTC - 0 likes

    Posting what ability Recount reported as causing the damage would be very helpful, I'm sure.

    Last edited Jan 02, 2015 by Zarggg: clarification
  • 7 comments

Facts

Last updated
Jan 08, 2015
Reported
Jan 01, 2015
Status
New - Issue has not had initial review yet.
Type
Defect - A shortcoming, fault, or imperfection
Priority
Medium - Normal priority.
Votes
1
Component
Recount

Reported by

Possible assignees