Recount

1021 - Recount breaking for my own characters, other players are fine

What steps will reproduce the problem?
1. No
2. Idea
3. Whatsoever

What is the expected output? What do you see instead?
The expected output is Recount showing everyone's DPS. For my own characters, a few days after installing Recount over again (and again and again), it doesn't do that.
Expected: When hover over a player name in the list, it shows top 3 damaging abilities with numerical values.
Instead: When hovering over my own character, it shows top 3 damaging abilities, without numerical values.
Expected: Top 3 Attacked that were actually present in current fight (it's set to current fight)
Instead: Hovering over my own name, it shows Yalnu (Everbloom), Mother Shahraz and Priestess of Delight (Black Temple)

What version of the product are you using?
1355

Do you have an error log of what happened?
No

Please provide any additional information below.
Recount seems to work correctly for all other players but my own characters. I regularly reinstall it, and it seems to be working the first two days, but then it happens again. I notice it because my character's DPS gets significantly lower, and then when I try to check recount details, all numbers are missing. Not sure if it's a setting or something else that changes. I will add a couple of screenshots.

  • WoWScrnShot_010516_123956.jpg
    Current Fight
  • WoWScrnShot_010516_124011.jpg
    Other player
  • WoWScrnShot_010516_124021.jpg
    My own character
User When Change
Resike Jan 14, 2016 at 13:14 UTC Changed status from New to Waiting
Laeleiweyn Jan 05, 2016 at 11:41 UTC

Added attachment WoWScrnShot_010516_124021.jpg

Laeleiweyn Jan 05, 2016 at 11:41 UTC

Added attachment WoWScrnShot_010516_124011.jpg

Laeleiweyn Jan 05, 2016 at 11:41 UTC

Added attachment WoWScrnShot_010516_123956.jpg

Laeleiweyn Jan 05, 2016 at 11:39 UTC Create

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  • 3 comments
  • Avatar of Resike Resike Jan 10, 2016 at 22:56 UTC - 0 likes

    @Laeleiweyn: Go

    Do the spells show up properly in the details windows when you click on your name?

  • Avatar of Laeleiweyn Laeleiweyn Jan 10, 2016 at 17:56 UTC - 0 likes

    Don't have sync enabled. My characters don't have special characters in their names, and it happens on different characters too.

  • Avatar of Resike Resike Jan 06, 2016 at 16:21 UTC - 0 likes

    Do you have sync enabled? Try to disable it and test it like that.

    Also if you have a special character in your name it could cause some issues. Do you problems on other characters too?

    Last edited Jan 06, 2016 by Resike
  • 3 comments

Facts

Last updated
Jan 14, 2016
Reported
Jan 05, 2016
Status
Waiting - Waiting for more information.
Type
Defect - A shortcoming, fault, or imperfection
Priority
Medium - Normal priority.
Votes
0
Component
Recount

Reported by

Possible assignees