Not receiving your complimentary Premium? Read this!

Greetings, all!

We have become aware of an issue where authors are not receiving their complimentary monthly Premium subscriptions as they should. If you are an author affected by this, please note that we are working quickly to address this and a fix will be rolled out shortly.

In most cases, if you were previously receiving a complimentary monthly Premium subscription but did not receive one recently, you are still eligible for the subscription and are being affected.

We apologize for any inconvenience this may have caused our authors!

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  • Avatar of watchout watchout Apr 30, 2012 at 08:21 UTC - 0 likes

    I'm pretty sure I had it back last week, now it's gone again - there's something very strange going on with that system ;)

    Last edited Apr 30, 2012 by watchout
  • Avatar of Ketho Ketho Apr 25, 2012 at 17:35 UTC - 0 likes

    Just received my premium 5 min ago *happy panda*

  • Avatar of duelmaster3000 duelmaster3000 Apr 25, 2012 at 06:05 UTC - 0 likes

    still no premium :( I'm sure you're working hard at fixing it tho!

  • Avatar of wishfire wishfire Apr 23, 2012 at 20:19 UTC - 0 likes
    Greetings, everyone! All previous posters have received extensions to their complimentary Premium, and only need to log out and back in to both the site and Client to get their benefits. There should be an update incoming very soon regarding the fix to this!
  • Avatar of Starfox Starfox Apr 23, 2012 at 17:10 UTC - 0 likes

    Any update on this? :)

  • Avatar of 03giant 03giant Apr 23, 2012 at 14:18 UTC - 0 likes

    I thought this was fixed last time i looked. This morning when I checked it out, it is broken again :(

  • Avatar of Thurmal Thurmal Apr 23, 2012 at 09:53 UTC - 0 likes

    Still no premium :(

  • Avatar of Repooc Repooc Apr 23, 2012 at 07:17 UTC - 0 likes

    So who is actually able to get this as that would be great.

  • Avatar of watchout watchout Apr 22, 2012 at 20:53 UTC - 0 likes

    May I get mine back too? Pretty please!

  • Avatar of yoshimo yoshimo Apr 21, 2012 at 15:42 UTC - 0 likes

    I get ads as well, logging out and back in , did not fix it

Facts

Date created
Mar 20, 2012
Last updated
Mar 21, 2012

Author